Technical Difficulties

Like a normal tech podcast, but broken.

In this inaugural episode Gabe talks with David Sparks about how to help new and inexperienced computer users. They discuss how to provide the right help, teaching best practices and getting a new user up and running. They also talk about David's approach to writing a guide aimed at all levels of experience.

Show Topics

  • Helping new users
  • Teaching best practices
  • Giving new users resources to help themselves
  • The Field Guide Series

Links

MacSparky.com

Mac Round Table

Mac Power Users

Paperless

Macworld writer

OmniFocus and many more Screencasts

Keyboard Maestro on Mac Power Users

ABA Tech Show

Using Technology for Settlement and Decision Making

1Password

Dropbox

Plain Text

OmniFocus

Creating OmniFocus Tasks with AppleScript

Making Better Master Passwords

Symantec Simple Security Guide

Password Strength on Wikipedia

1Password Blog

Apple TimeCapsule

Apple Cards App

Dropbox for iOS

Dropbox Shared Folders

ScreenCastsOnline

Apple Discussions

Apple iPad User Guide

Filed Guides Mailing List

iPad at Work

Mac at Work

Practically Efficient

Evernote Essentials

Things We Like

ScreenCastsOnline

Byword

BBEdit

Squarespace 6

Glassboard

A Brilliant Novel in the Works